Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
We abide by the principles of legality, legitimacy, and transparency. We collect and process the minimum necessary data within a limited scope of purpose, and adopt technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity, maintain safety and security, such as monitoring fraud, investigating suspicious or potentially illegal activities, or violations of our terms or policies. Such processing is based on our legitimate interest in safeguarding our products and services.
Below describes the types of personal data we may collect and how we use it:
ⅰ. Data you provide: We collect personal data you submit when you use our products and services or interact with us, for example when you register an account, contact customer service, participate in online surveys, use online help or live chat tools. If you place an order and make a purchase, we collect purchase-related personal data. This includes payment data such as credit/debit card numbers and card details, account and authentication information, as well as billing address, shipping address and contact information.
ⅱ. Data about your use of our services and products: When you visit our website, we may collect information about your device type, unique device identifier, device IP address, operating system, browser type, usage statistics, diagnostic data and location information from computers, mobile phones or other devices you use to access our products and services. Where available, our services may use GPS, IP address and other technologies to obtain the approximate geographic location of your device, so we can optimize our products and services.
Generally speaking, we use personal data to provide, improve and develop our products and services, communicate with you, deliver targeted advertisements and services, and protect our business and customers.
ⅰ. Providing, improving, and developing our products and services: We use personal data to deliver, optimize and develop our products, services and advertising. This includes data analysis, research and audits. This processing is based on our legitimate interest in providing products/services and maintaining business continuity. If you join contests or promotions, we may use your submitted personal data to manage these activities. Some promotions have separate rules containing additional data usage descriptions; please read those rules carefully before participation.
ⅱ. Communicating with you: Subject to your prior explicit consent, we may use personal data to send marketing communications relating to our own products and services, notify you about your account or transactions, and inform you of policy and term updates. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to handle and reply to your inquiries when you contact us. Subject to your prior explicit consent, we may share your personal data with third-party partners so they may send you marketing communications about their own products and services. Subject to your prior explicit consent, we may use personal data to customize your experience on our products, services and third-party websites/applications, and measure the performance of our promotional campaigns.
NOTE: For all data usage scenarios requiring your prior explicit consent above, you may withdraw your consent at any time by contacting us.
Cookies are small text files used to store information within web browsers. Cookies are widely used to store and retrieve identifiers and other information on computers, mobile phones and other devices. We also use other similar technologies, including data stored on your browser or device, device identifiers and other software. Within this Cookie Statement, we collectively refer to all these technologies as cookies.
We use cookies to deliver, secure and improve our products and services, including personalizing content, delivering and measuring advertising performance, analyzing user behavior and creating a safer browsing experience. Please note that the specific cookies deployed vary depending on the websites and services you access.
We share certain personal data with strategic partners who cooperate with us to deliver our products and services or assist with customer marketing. Personal data will only be shared with these partners for providing or improving our products, services and advertising. We will not share your personal data with third parties for their independent marketing purposes without your prior explicit consent.
ⅰ. Fulfilment of legal obligations: Under mandatory laws of the European Economic Area or your country of residence, certain legal requirements may apply and we must comply with statutory obligations.
Processing of personal data for EEA residents As described below, if you reside within the European Economic Area (EEA), our processing of your personal data shall be lawful: Where we require your consent to process your personal data, processing shall be justified under Article 6(1) of the General Data Protection Regulation (EU) (GDPR).
ⅱ. Reasonable implementation and enforcement of this policy: We may share personal data with our affiliated companies. In the event of merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale or disposal of all or part of our business (including bankruptcy or similar proceedings), we may transfer all your personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue legal remedies, enforce our terms, investigate fraud, or protect our operations and users.
ⅲ. Legal Compliance, Security and Protection of Other Rights We may need to disclose personal data as required by applicable law, legal proceedings, litigation, or requests from public and government authorities inside or outside your country of residence. We may also disclose personal data if we determine disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance.
Our products and services are intended for adults only. We do not knowingly collect, use or disclose personal data from children under 16 years old. If we discover we have collected personal data of a child under 16 (or the applicable minimum age in your jurisdiction), we will take immediate measures to delete such data. Please contact us immediately if you become aware that a child under 16 has provided us with personal information.
We take reasonable measures to ensure your personal data remains accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we hold. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured, standard machine-readable format. You may file a complaint with the competent data protection authority regarding our processing of your personal data.
To protect the privacy and security of your personal data, we may request verification information from you to confirm your identity and access rights, as well as to locate and provide your stored personal data. In some cases, applicable laws or regulatory requirements permit or require us to refuse to provide or delete part or all of your personal data.
You may contact us to exercise your rights. We will respond to your request within a reasonable time frame, and in any case within 30 days.
When you click a link leading to a third-party website, we bear no responsibility for that third party’s privacy policy. Our website, products and services may contain links or access channels to third-party websites, products and services. We are not responsible for the privacy practices of these third parties, nor for the information and content contained in their products and services. This Privacy Statement applies solely to data collected by us through our own products and services. We recommend you read the privacy policy of any third party before using their websites, products or services.
We adopt reasonable technical, administrative and physical security measures to protect your data, prevent unauthorized access, and ensure proper use of collected data. We retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Statement, unless a longer retention period is required or permitted by law.
We may revise this Privacy Statement periodically to adapt to new technologies, industry practices and regulatory requirements. Your continued use of our products and services after the effective date of the revised Privacy Statement constitutes acceptance of the updated version. If you do not agree with the revised Privacy Statement, please stop using our products and services and contact us to close your account.
If you have any questions about this Privacy Statement or its implementation, Please contact us via email.